Sonita

Customer service representative

60 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (6 days ago)

Member Since

May 25th, 2020

Profile Description

Customer Service Specialist | Social Media PRO | Shopify + CRM Expert 

???Are you looking for a reliable, tech-savvy professional to handle your customer service, social media, Shopify store, and CRM needs?

I’m a Customer Service Specialist & E-Commerce Virtual Assistant with 5+ years of experience helping businesses streamline operations, engage customers, and grow online. I bring a client-focused mindset, attention to detail, and fast learning ability to every project.

Here’s what I can do for you:

???? Customer Service Excellence – email, chat & voice support that keeps your clients happy

????? Shopify Store Management – product uploads, order fulfillment, refunds, and store optimization

???? CRM Expertise – HubSpot, Zoho, Salesforce; managing customer data & lead tracking efficiently

???? Social Media Management – content creation, scheduling, engagement & audience growth

???? Problem-Solving & Conflict Resolution – quick solutions to keep operations smooth

Tech-Savvy & Detail-Oriented – efficient, reliable, and adaptable to new tools. I’m passionate about helping businesses save time, increase productivity, and deliver excellent customer experiences. Let’s work together to make your operations smoother and your clients happier! 

????Skills That Set Me Apart:

???? Exceptional Customer Support – turning frustrated clients into happy customers

????? Shopify Expertise – store setup, product uploads, order processing & optimization

???? CRM Mastery – HubSpot, Zoho, Salesforce; managing data & tracking leads

???? Social Media Management – content creation, scheduling & engagement growth
Problem-Solving & Quick Learner – fast solutions & adaptable to new tools

???? Time Management & Organization – multitasking efficiently & meeting deadlines Attention to Detail – accuracy in data entry, reporting & communication

???? Client-Focused Mindset – exceeding expectations and delivering results

Sounds like what you need?
2 quick steps:
???? Send me a message on Upwork
???? Click “Schedule a Meeting” and we can discuss how I can help your business grow.
I’m here to make your operations smoother, your clients happier, and your business more productive. Let’s get started! ????

Top Skills

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
26
Gender
Female
Website
Sign Up with Pro Account to View
Address
Tests Taken
IQ
Score:  96
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »