Christ

Customer Service Representative / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Mapúa University Undergraduate - Electronics and Communications Engineering 

Last Active

January 3rd, 2023 (451 days ago)

Member Since

May 24th, 2020

Profile Description

- 3 years of professional experience (Leadership, Communication, Administrative and Management Skills) as a student officer in the following engineering school organizations:

* Institute of Electrical and Electronics Engineers, Inc. Mapúa University Student Branch (IEEE-MUSB).
* Institute of Electronics Engineers of the Philippines - Mapúa University Student Chapter (IECEP-MUSC).

- Professional experience as a :

*Chat Moderator
* E-book Curator
* Video Editor
* Customer / Technical support representative

- Computer literate and tech savvy.

- Well versed in MS Office applications (Word, PowerPoint, Excel)

- Typing Speed: 87 words per minute (WPM) / 382 characters per minute (CPM)

- Experience in video conferencing apps (Zoom, Microsoft Teams, Cisco Webex, etc.) and Email Services (Gmail, Microsoft Outlook, etc.)

- Experience in virtual desktops / remote connections (Tehama, Amazon Work Spaces, & Dizzion)

- Experience in Customer Relationship Management (CRM) (Zendesk, SalesForce, Oracle Service Cloud)

- Customer and technical support skills via phone, chat, and e-mail.

- International Professional Proficiency Test of English for International 
Communication (TOEIC):

* Writing (Level 8),
* Speaking, (Level 7),
* Listening and Reading (940/990)

- Multimedia editing

* Image editing: Adobe Photoshop, GIMP, Canva, Basic image editing tools (MS Paint, MS Office, Windows Photos, etc.)

* Video Editing: Adobe After Effects, Adobe Premier, Sony Vegas Pro, & Wondershare Filmora)

- Experience in social media management: Facebook, Instagram, Twitter, YouTube, Tiktok, etc.

- Computer aided drafting and design tool (AutoCAD)

- Circuit Simulators (Livewire, PCB Wizard, Tina Pro, N.I.Multisim)

- Networking tools (CISCO Packet Tracer)

- Programming languages / tools (C++, Python, and MATLAB)

Top Skills

Customer Support

Customer Support » Technical Support

Customer Support » Content Moderation/Management

Office and Administration » Translation

Other Skills

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Design » Logo Design

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Design » T-Shirt Design

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Manila, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 11
Influence: 8
Steadiness: 56
Compliance: 25
English
C2(Advanced/Mastery)
Uploaded ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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