- 3 years of professional experience (Leadership, Communication, Administrative and Management Skills) as a student officer in the following engineering school organizations:
* Institute of Electrical and Electronics Engineers, Inc. Mapúa University Student Branch (IEEE-MUSB).
* Institute of Electronics Engineers of the Philippines - Mapúa University Student Chapter (IECEP-MUSC).
- Professional experience as a :
*Chat Moderator
* E-book Curator
* Video Editor
* Customer / Technical support representative
- Computer literate and tech savvy.
- Well versed in MS Office applications (Word, PowerPoint, Excel)
- Typing Speed: 87 words per minute (WPM) / 382 characters per minute (CPM)
- Experience in video conferencing apps (Zoom, Microsoft Teams, Cisco Webex, etc.) and
- Experience in virtual desktops / remote connections (Tehama, Amazon Work Spaces, & Dizzion)
- Experience in Customer Relationship Management (CRM) (Zendesk, SalesForce, Oracle Service Cloud)
- Customer and technical support skills via phone, chat, and e-mail.
- International Professional Proficiency Test of English for International
Communication (TOEIC):
* Writing (Level 8),
* Speaking, (Level 7),
* Listening and Reading (940/990)
- Multimedia editing
* Image editing: Adobe Photoshop, GIMP, Canva, Basic image editing tools (MS Paint, MS Office, Windows Photos, etc.)
* Video Editing: Adobe After Effects, Adobe Premier, Sony Vegas Pro, & Wondershare Filmora)
- Experience in social media management:
- Computer aided drafting and design tool (AutoCAD)
- Circuit Simulators (Livewire, PCB Wizard, Tina Pro, N.I.Multisim)
- Networking tools (CISCO Packet Tracer)
- Programming languages / tools (C++, Python, and MATLAB)
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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