Current Employment Status:
Hired Full Time on Jul 19, 2021
Bryan
A+ Customer Support | Billing & Property Admin | Bookkeeper|
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
March 27th, 2024 (28 days ago)
Member Since
May 24th, 2020
Profile Description
Sit back and relax! Let me take care of those tasks for you.
* 9 years Track Record in Customer Service
* 6 years of Experience in eCommerce
* 2 years Experience in Property Management
* 2 years Experience in Bookkeeping
Let's collaborate!
> Industries I have supported and worked with
- eCommerce and Dropshipping
- Real Estate and Property Management
- Accounting
> Platforms I'm proficient In
- Zendesk, Gorgias, Freshdesk, Intercom, FrontApp
- Shopify, Walmart, Amazon Seller Central
- Quickbooks Online, Buildium, Xero
> Customer Service and eCommerce Tasks I Excel At
- Promptly responding to inquiries, skillfully handling complaints & proactively addressing customer feedback
- Efficiently managing orders and customer accounts & handling chargebacks and claims
- Order Processing, Inventory Management, and Shipping Management
WHY HIRE ME?
- Exceptional English communication skills (verbal and written)
- Willingness to go above and beyond for customer satisfaction
- Built long-term relationships with clients through integrity and exceptional value
> Sounds like we are a match? Feel free to send me a message *wink*
Top Skills
Accounting » Accounts Reconciliations
Experience: 1 - 2 years
Customer Support » Ecommerce
Experience: 5 - 10 years
Handled eCommerce Stores for the past 6 years where my day-to-day tasks included but were not limited to Order Processing, Customer Service, Communicating with the suppliers, Team Management, and checking on order tracking and chargebacks. This experience also helped in becoming experienced in Shopify, Zendesk, Reamaze, Gorgias, Oberlo, Freshdesk, Walmart, and Amazon
Customer Support » Customer Service
Experience: 5 - 10 years
Having been able to handle customer service for almost 10 years, I was able to assist different types of customers through different channels including Chat, email, and Phone. I was a phone support for Intuit Quickbooks for 2 years, Chat and Email Support for iTunes Apple 2 years, and eCommerce Support for almost 6 years now. I am confident that these experiences will be valuable and relevant for me to deliver an excellent customer experience.
Other Skills
Accounting » Accounts Receivable
Experience: 6 months - 1 year
Accounting » Xero
Experience: Less than 6 months
Accounting » Quickbooks
Experience: 1 - 2 years
E-Commerce » Inventory Management
Experience: 5 - 10 years
E-Commerce » Shopify
Experience: 5 - 10 years
Professional Services » Management Services » Property Management
Experience: 2 - 5 years
I have been a Property Manager for a New York-based apartment for 2 years where I assist in recording payments through Buildium, doing monthly reconciliation, and assisting in Work Orders
Project Management » Clickup
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Customer Service » Gorgias
Experience: 5 - 10 years
E-Commerce » Order processing
Experience: 5 - 10 years
Real Estate » Buildium
Experience: 1 - 2 years
Accounting » Bookkeeping » Online Bookkeeping
Experience: 1 - 2 years
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 31
- Influence: 14
- Steadiness: 18
- Compliance: 37
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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