Operations Specialist and Administrative Coordinator

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

BS Mathematics | University of the Philippines - Baguio (2013-2017)

MS Mathematics |
University of the Philippines - Baguio (2018 - 2021)

Filipino Virtual Assistance Academy Trainee

Last Active

March 19th, 2024 (36 days ago)

Member Since

May 15th, 2020

Profile Description

Operations Specialist December 2020 - Present
Organizes checklists and auto-fills required forms for almost 2000+ customers as guides to changing their business addresses Delivers more than 1,500 scanned mails weekly and transcribes checks in advance for auto-deposit through customized Retool dashboardsProvides recommendations for more functional dashboards and effective workflows that resulted to more automated operationsIdentifies missing and untranscribed mails for rescanning and transcription and resolving them by communicating to customers and discussing the onboarding processGenerates monthly invoices to be sent to mail partnersAccomplishes 200+ customer requests for Slack integration, connection of bank accounts and addition of location to business organizations every monthMonitors late or failed customer subscription payments and notifies customers
Administrative Coordinator January 2021 - PresentManages weekly administrative report by updating contract and worksheet statuses and adding new confirmed showsHandles new bookings by confirming contracting and invoicing details with promoters and enters information into the booking software ABOSSRaises and sends more or less 100 contracts and invoices for confirmed shows every monthCommunicates to promoters and managers daily for worksheet details, unsigned contracts and overdue invoicesOrganizes and distributes event worksheets to artists and support acts at least a week before the engagementsCompiles and manages lists of contacts, reference information or reports for the team’s access