CHARMAINE

Customer Service Rep / Tech Support

90 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (7 hours/day)

at $6.60/hour ($1,016.40/month)

Associates degree

Last Active

January 8th, 2024 (81 days ago)

Member Since

May 13th, 2020

Profile Description

I'm a motivated individual with over 6 years of Customer Service experience and a Virtual admin assistant. I am a professional Admin support who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over 6 years. I love to learn new things and am willing to be trained. I professionally worked for Amazon, AT&T, and T-Mobile as a Customer Service Specialist. 

I have a set of skills that are available to become an effective top-notch customer service specialist and Virtual assistant like communication, email, and chat support. I can provide admin tasks, data entry, communication skills, and writing, researching, etc. 

I've attended extensive training for Customer service support roles and I have learned skills in becoming a Virtual assistant in a continuous self-learning process by attending Webinars for Virtual Assistant Training. 
If my profile is fit for the job, I am just one invitation away.

SKILLS:
Good communication skills in English.
Proactive, flexible, has a high level of energy.
Takes criticism and feedback well, following through with suggestions.


WORK PROFILE:

(March 9- October 2022) Real Estate Admin Assistant at KIG real estate investment group US

(June 2021 – January 2022) iQor Philippines
Team of Expert | Customer Service Specialist 

Part of a dedicated team of experts who responds to telephone inquiries by using effective communication skills to provide details about T-Mobile wireless phone products and services.

(March 2019 - June 2021) Demand Science Team Philippines as Telemarketing Associate

Key Responsibilities:
Outbound Lead Generation through Survey-based lead campaigns.
Responsible for telephone prospecting.
Responsible for qualifying and processing marketing leads for the sales team.

(August 2017 – February 2019) Concentrix, Pampanga
Floor Support | Advance Technical support Representative

Key Responsibilities:
Responds to telephone inquiries by using effective communication skills to provide details about wireless phone products and international plan services.
Built and provided basic end-user troubleshooting and wireless phone support on iPhone and Android services.

Top Skills

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Marketing » Email Marketing

Marketing » Telemarketing

Real Estate » Appointment Setting

Real Estate » Lead Generation

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
Sign Up with Pro Account to View
Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  120
DISC
Dominance: 33
Influence: 28
Steadiness: 26
Compliance: 12
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »