Customer Service Rep / Tech Support

Overview

Looking for full-time work (7 hours/day)

at $6.60/hour ($1,016.40/month)

Associates degree

Last Active

September 26th, 2023 (3 days ago)

Member Since

May 13th, 2020

Profile Description

I'm a motivated individual with over 6 years of Customer Service experience and a Virtual admin assistant. I am a professional Admin support who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over 6 years. I love to learn new things and am willing to be trained. I professionally worked for Amazon, AT&T, and T-Mobile as a Customer Service Specialist. 

I have a set of skills that are available to become an effective top-notch customer service specialist and Virtual assistant like communication, email, and chat support. I can provide admin tasks, data entry, communication skills, and writing, researching, etc. 

I've attended extensive training for Customer service support roles and I have learned skills in becoming a Virtual assistant in a continuous self-learning process by attending Webinars for Virtual Assistant Training. 
If my profile is fit for the job, I am just one invitation away.

SKILLS:
Good communication skills in English.
Proactive, flexible, has a high level of energy.
Takes criticism and feedback well, following through with suggestions.


WORK PROFILE:

(March 9- October 2022) Real Estate Admin Assistant at KIG real estate investment group US

(June 2021 – January 2022) iQor Philippines
Team of Expert | Customer Service Specialist 

Part of a dedicated team of experts who responds to telephone inquiries by using effective communication skills to provide details about T-Mobile wireless phone products and services.

(March 2019 - June 2021) Demand Science Team Philippines as Telemarketing Associate

Key Responsibilities:
Outbound Lead Generation through Survey-based lead campaigns.
Responsible for telephone prospecting.
Responsible for qualifying and processing marketing leads for the sales team.

(August 2017 – February 2019) Concentrix, Pampanga
Floor Support | Advance Technical support Representative

Key Responsibilities:
Responds to telephone inquiries by using effective communication skills to provide details about wireless phone products and international plan services.
Built and provided basic end-user troubleshooting and wireless phone support on iPhone and Android services.