Customer Service Representative, Email and Outbound Speciali

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 19th, 2024 (6 days ago)

Member Since

May 9th, 2020

Profile Description

Customer Service Representative - providing possible options that will suit cardholder's needs and wants. Explaining to customers their statement of account and their billing queries. Doing basic troubleshooting on their online account and handling their complaints with the product.<8efe80624d780eba0c6493ec45140364>Email and Outbound Specialist - providing best solution to the cardholder's queries thru email and doing outbound calls to the cardholder's unresolved cases. I'm capable of doing inbound/outbound calls and email support.

Fraud Analyst - Investigating disputes of the cardholder and will provide a decision whether the claim is denied or approved.

Top Skills

Customer Support

Office and Administration » Transcription

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Copywriting

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taguig City

Tests Taken: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0

Uploaded ID: Sign Up with Pro Account to View

“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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