I've been working as a customer service representative for over 3 yrs handling financial and mortgage accounts. I provide customer's satisfaction by answering their queries, and needs. I make sure that every after my call I have provided a quality customer service. Aside from that, I'm comfortable speaking with customer's over the phone since I have the experience doing outbound calls.
I have worked as a virtual assistant since January 2020 in a real estate business for 8 months. I have learned how to use Lastpass, Loom, CRM, slack, Ring central, Lemlist, Sales navigator, Instagram and
I have also worked as a Product Researcher for an amazon business for over a year now. I have learned how to use SAS, buybot pro and how to read keepa graph.
I have more than 3 years work experience as a callcenter agent
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