Shopify Virtual Assistant/Customer Service/Admin Support

Overview

Looking for part-time work (4 hours/day)

at $9.00/hour ($792.00/month)

Bachelor of Science in Business Administration - Human Resource Development Management 

Last Active

January 30th, 2024 (86 days ago)

Member Since

May 1st, 2020

Profile Description

Experienced Virtual Assistant offering efficient administrative support for your business. I am dedicated to helping professionals and businesses streamline their operations and achieve optimal productivity.

Here are the services I offer:

All-around Shopify Virtual Assistant
• Product Listing, order tracking, ticket monitoring, refund and return request processing, disputes management (Klarna and Paypal)

Customer Email Support
• I am skilled in providing exceptional customer service, promptly addressing customer inquiries, resolving issues, and ensuring customer satisfaction via email. I will promptly respond to customer reviews and feedback, maintaining a positive brand image.

Social Media Management
• I will assist in managing your social media accounts, launching Facebook ads, creating engaging content, scheduling posts, and monitoring interactions, enabling you to enhance your online presence.
<8efe80624d780eba0c6493ec45140364>Email and Calendar Management
• I will efficiently manage your inbox, respond to emails, schedule appointments, and ensure your calendar is well-organized, allowing you to focus on your core tasks.

HR Support and Administration
• I can assist with various HR tasks, including employee onboarding and offboarding, maintaining employee records, managing benefits and payroll, drafting HR policies and procedures, and ensuring compliance with employment laws and regulations.

My commitment to delivering high-quality work, meeting deadlines, and maintaining confidentiality sets me apart. I am adept at using various communication and project management tools, ensuring seamless collaboration.

Applications and platforms that I am proficient in:

•Shopify
•Trello
•Canva
•Wix
•Fresha
•MS Office
•Google Suite
•Slack
•Helpdesk
•ChatGPT
•DeepL Translator
•Linkedin