Hannah
5+ Years Experience | Guest Relations & Medical Client Specialist | Opera & RMS
Verified
With Timeproof
Overview
Looking for full-time work (7 hours/day)
at $4.31/hour ($728.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (6 days ago)
Member Since
April 30th, 2020
Profile Description
With over 4 years of hand-on experience in the hotel Industry, I am dedicated to delivering exceptional customer service and ensuring every guest enjoys a positive experience. My proficiency extends to key hotel reservation platform including Opera and RMS, where I excel in calculating Revenue per available room, Average Daily rate, and occupancy for both accommodation and short term rental. I am adept at managing reservations from leading Online Travel Agencies such as
Top Skills
Professional Services » Management Services » Property Management
Experience: 5 - 10 years
Expert in end-to-end property operations with a focus on technical accuracy and revenue growth. Proficient in Opera PMS and RMS Cloud, I manage complex reservation cycles, room allotments, and guest profiles with 100% precision. I bring a data-driven approach to property management, consistently monitoring and calculating ADR, Occupancy, and RevPAR to ensure peak performance. My background in luxury resorts ensures I maintain the highest standards of property oversight and administrative excellence.
Customer Support
Experience: 5 - 10 years
Over 5+ years of experience in luxury guest relations and medical client coordination, ensuring professional and empathetic interactions.
Professional Services » Medical Services » HIPAA Compliance
Experience: 1 - 2 years
Expert in maintaining strict confidentiality and security standards for Protected Health Information (PHI). I am fully trained in HIPAA regulations, focusing on administrative and technical safeguards to prevent unauthorized data access. My experience in medical client relations has equipped me with the discipline to manage sensitive records, secure communication channels, and ensure 100% regulatory compliance in every interaction.
Other Skills
Customer Support » Sales Support » Hotel Booking
Experience: 2 - 5 years
Office and Administration » Adaptability
Experience: 5 - 10 years
Proven 'tech-native' with a track record of mastering new platforms (like Homhero or Airbnb) within days.
Office and Administration » Client Relationship Management
Experience: 6 months - 1 year
Real Estate » Appointment Setting
Experience: Less than 6 months
Marketing » GoHighLevel
Experience: Less than 6 months
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 38%
- Influence: 7%
- Steadiness: 26%
- Compliance: 29%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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