Erwin

Customer and Technical Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

High school diploma

Last Active

February 12th, 2024 (66 days ago)

Member Since

April 20th, 2020

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info, I have been working on a Business Processing Outsourcing for the past 7 years.  Within that year, I work as a Customer Service Representative, Technical Support Representative, Inbound Sales, Email Support and Chat Support to a vast range of customers from the USA, Australia, and the United Kingdon.  I can offer you the skill that I acquire for all my jobs. I can help to assist all the customers regarding their concern over the phone and I can give a 5-star rating experience. I can help you assist the customer on your platform if they have a technical problem and think outside the box. I can help you answer any email and make your inbox organize from important to less one. 

I decided to add my upgrade my skills during this time and here are also some list of other skills that I have:
  
  Virtual Assistant
        -Data entry to your Words or Docs       
        -Internet research        
        -Transcription        
        -Executive Assistant      
        -Setting up an appointment    
        -Email calendar      
        -Receptionist Duties 

Social Media Management and Marketing
       -Setup Social Media Accounts (Instagram, Twitter, Facebook,          LinkedIn,            Youtube.       
       -Update and Manage Social Media Content.      
       -Facebook Ads       
       -Marketing Plan     
        -Collating and interpreting Insights
        -Promotions and Marketing       
       -Managing and Increasing your Twitter Following   
       -Optimizing and Uploading Videos to Youtube.       
      -Answering all channels to any inquiries and profiles.      
      -Increase followers to all of your Social Media Account 

Simple Web Design Task      
      - Keyword Research      
      - Website creation, Design, Optimization, Landing Pages, Adding posts,                     Landing Pages,  and adding content on the website
<8efe80624d780eba0c6493ec45140364>Email Marketing  
       -Creating a new list on your Email Marketing Software     -
       - Adding and removing subscribers from the list.     
      -Creating and scheduling Broadcast email to promote content   
        -Edit and follow-up emails and autoresponders.    
       -Creating email newsletters   
       -Editing and proofreading Emails.

 I decided to become a freelancer to help other business owners to expand their businesses. With my skills and knowledge, I believe I can help you. Looking forward to being part of your project.

Top Skills

Customer Support

Customer Support » Technical Support

Customer Support » Phone Support

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
40
Gender
Male
Website
Sign Up with Pro Account to View
Address
Pasig City, NCR
Tests Taken
IQ
Score:  80
DISC
Dominance: 33
Influence: 31
Steadiness: 26
Compliance: 9
English
B2(Upper Intermediate)
Uploaded ID
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