I have over 6 years of EA experience managing support and sales. I have developed customer success teams for many SAAS and e-commerce clients and also managed their support, sales, onboarding, and lead generation functions. My area of expertise and skills include but are not limited to:
- Sales
- Billing
- Pre-sale conversions (Generating and Qualifying Leads)
- Team Lead
- Technical Support (Windows, Mac, iOS, Android, Routers)
- Customer service
- Technical Writing (SOP Development)
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