I have over 6 years of experience managing support and sales. I have developed customer success teams for many SAAS and ecommerce clients and also managed their support, sales, onboarding and lead generation functions. My area of expertise and skills include but are not limited to:
- Pre-sale conversions (Generating and Qualifying Leads)
- Team Lead
- Technical Support (Windows, Mac, iOS, Android, Routers)
- Customer service
- Technical Writing (SOP Development)
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