Edmund

Customer/Technical Support

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Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.00/month)

Bachelors degree

Last Active

March 7th, 2023 (388 days ago)

Member Since

April 12th, 2020

Profile Description


Currently Working as a FULL TIME Technical Support Specialist Engineer in one of the known brand for ticketing tool(SAAS).
Previously a technical support engineer under the brand of data protection for 2 years.
I have 3 years experience in Technical Support under Supervalu(Retail Store) doing password reset and troubleshooting POS remotely. I've been a Subject Matter Expert for JBL/HarmanKardon which handles quite a bit of customer support, warranty exchange and speakers troubleshooting. Line of business would be email, chat and phones.

Top Skills

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Translation

Office and Administration » Data Entry

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Las Pinas City, Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 41
Influence: 24
Steadiness: 19
Compliance: 17
Uploaded ID
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