Over 6 years of experience in installation, troubleshooting and configuration of computer systems
• Hands-on experience of microcomputer hardware including A/V input and output devices, buses, operating system and application software
• Profound ability to investigate and examine technical problems
• Knowledge of the ability and limits of USACE computer equipment, configuration, system software, utility programs and programming aids
• Exceptional knowledge of LAN and WAN operational knowledge
• Knowledge of networking protocols and different topologies
• Contended to provide IT and PC Support after hours and weekend
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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