Jerome

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Associates degree

Last Active

March 15th, 2023 (380 days ago)

Member Since

April 8th, 2020

Profile Description

6 years of Experience in BPO industrythis includes the following:-Customer Service Representative (CSR)EmailChatSales representative (SR)- Technical Service Representative (TSR for Telco account)- Outbound cold calling ( for health care account )
I have been working in the BPO industry for the past 6 years with all international account. I have experience in handling customer complaints, Billing, up-selling, Technical support and outbound cold calling for medical account. I have worked on a project with a medical account and I am very confident in handling the medical accounts with ease. I have been also part of Fraud department which handled a fraud case for my Financial account that I'v handled.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Real Estate » Appointment Setting

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
San Rafael, Bulacan
Tests Taken
IQ
Score:  105
DISC
Dominance: 46%
Influence: 11%
Steadiness: 24%
Compliance: 19%
English
B1(Intermediate)
Uploaded ID
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