6 years of Experience in BPO industrythis includes the following:-Customer Service Representative (CSR
I have been working in the BPO industry for the past 6 years with all international account. I have experience in handling customer complaints, Billing, up-selling, Technical support and outbound cold calling for medical account. I have worked on a project with a medical account and I am very confident in handling the medical accounts with ease. I have been also part of Fraud department which handled a fraud case for my Financial account that I'v handled.
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