Current Employment Status:
Hired Full Time on Jul 22, 2022
Good Communication | Fast Turn around | Maintaining Good Quality
• Handling a team, monitor and motivate people.
• Monitoring of our performance daily, bi-weekly, and monthly.
• Prepares presentations that would be discussed to the clients whenever they need an overview of the agent's performance.
• Creating effective call flow for the company. Immediate and proper action is done if there are opportunities of the agents or of the company.
• Making sure that our company is giving excellent number of leads by scrubbing all warm and cold leads that we are getting from our home owners/sellers.
• Assisting the clients in their needs and giving extra care.
• Identify and address all opportunities of each cold callers handled to provide better leads Daily checking of my team’s improvement by looking at all the reports.
• Daily usage of Microsoft Outlook, Microsoft Word, Microsoft Excel and other tools from the workplace (CISCO/MICRO) to track and check the improvement of each agent.
• Tapped to conduct final interview for our company.
• Handled both outbound and inbound.
Skills
• Hubstaff •
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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