Training, Customer, and Technical Support- Team Lead

Overview

Looking for part-time work (5 hours/day)

at $9.09/hour ($1,000.01/month)

Bachelors degree

Last Active

April 16th, 2024 (3 days ago)

Member Since

April 4th, 2020

Profile Description

I am actively looking to work with an individual or company that builds creative solutions. if you think we could team up, please feel free to contact me.

With over 10 years of Customer/Technical Support, Training, and Leadership experience, I am prepared to significantly contribute to your company’s goals. My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Training, Call Quality, Document Handling, Order processing, Process Design, Knowledge Management, Web Research, Email Handling, and other general admin tasks. My exceptional interpersonal and motivational abilities have always helped me to deliver high-quality work. My abilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity and eagerness to explore make me the best at what I do.

I am highly proficient with:
• MS Office (Word, Excel, PowerPoint, Outlook)
• Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
• Adobe Acrobat for creating fillable forms
• Document conversions (PDF, Word, Excel, Text)
• Basic Photoshop and Illustrator for editing PDF files (documents, banners, flyers)
• Salesforce
• LinkedIn
• Canva

I also have a strong background in:
• Team leadership and Collaboration
• Training
• Call Quality
• Knowledge Management
• Working with teams in a fast-paced environment
• Recruiting: Sourcing of candidates for a recruiting firm
• Transcription: Transcribing audios/videos
• Social media: Creating/Posting content to Instagram and Facebook platform