John

Customer Service Agent

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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Bachelors degree

Last Active

December 10th, 2020 (1232 days ago)

Member Since

March 26th, 2020

Profile Description

I've worked three jobs in different companies in the past.
My most recent was as a customer service agent for iflix, a video-streaming company. I was tasked with handling various customer enquiries and technical app support through email and iflix's social media platforms.
I also worked for Shell Business Operations Manila under Shell Aviation, handling first line end-to-end customer enquiries. I was able to experience the use of SAP, MS Excel, MS Word, and Outlook as my main tools in providing customer service assistance.
My first job was as a Uniqlo Manager Candidate for Fast Retailing. I worked as a supervisor under store operations, leading a team of store associates with the goal of achieving sales targets while keeping in mind that the customer’s perspective is the top priority. Basic reporting tools were also used such as Excel, as well as the company's in-house software.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Social Media Moderation

Other Skills

Marketing » Affiliate Marketing

Marketing » Social Media Management » Instagram marketing

Advertising » Facebook Ads

Real Estate » Lead Generation

Customer Support » Technical Support

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Craigslist Posting Marketing

Marketing » Classified Ads Marketing

Marketing » Mobile Marketing

Basic Information

Age
30
Gender
Male
Website
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Address
Las Piñas , Metro Manila
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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