Virtual Assistant for a million dollar US-based Real Estate company
•act as a first point contact cold calling both buyers and sellers of properties •Generated minimum of 5 new leads each day
•Overcame objections using friendly, persuasive strategies
•Set up appointments with interested customers according to schedule availability skip tracing leads
CUSTOMER SUPPORT EXPERT ( DirecTV-AT&T)* DirecTV- At&t
• Explained product prices and packages as well as answered questions and addressed concerns of customers
• Established excellent sales ability and strong interpersonal skills with confident and persuasive approach
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems
• Opened new accounts and documented personal, demographic and payment information in system
• Overcame objections using friendly, persuasive strategies
• Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
I've been in the customer service line of business
for more than 5 years. I've handled different call types in different call settings. I also worked as a real estate virtual assistant for 2 years where in I do cold calling using cash buyer script and also setting up appointments . I also worked as a lead generation specialist and do skip tracing as well. I have excellent communication skills, I am resourceful and independent. I have the ability to multi task and I pay attention to details. I am a fast learner and I am very eager to learn new things that would help me to become more efficient and effective employee. I have integrity in everything I do so I am sure that I am doing the right thing even if no one is looking at me. I am honest and I have the can-do attitude.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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