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Customer Service Team Lead

50 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $602 USD )
40 hrs/wk ( $3.42 USD/hr )
EDUCATION
High school diploma
EXPERIENCE
Almost 6 years in BPO mostly in customer service
BASIC INFORMATION
Age:
24
Gender:
Female
Tests Taken:
None
Last Active:
2020-03-24
Member Since:
2020-03-24
SKILL SUMMARY

I started as a consultant to customers in regards to understanding their bill, services and gave them other options to lessen the cost of what they're paying to what suits their needs. Then I worked as a collection specialist which gives ample time for customer to pay their bills and assist them all the possible way we can. Currently, as team leader, I make sure all tasks are done, loops are closed and customers are taken care of. I don't take work lightly, I thrive to give my best by showing up on time, performing at my best and enjoying to be of help.

WORKER SKILLS

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have almost 6 years experience in customer service. I love when I get the job done. Mostly when customers are assisted and happy.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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