Virtual Assistant | IT Support | Service Desk | Admin

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Bachelors degree

Last Active

March 18th, 2024 (33 days ago)

Member Since

March 23rd, 2020

Profile Description

IT Helpdesk Technician with 3 years of experience in the IT industry and a verifiable record of accomplishment, implementing software solutions to improve processes, drive operational efficiency and deliver exceptional client service.

SERVICES:
Virtual Assistant, Admin Assistant, IT Support, Service Desk, Customer Service

KEY SKILLS:
Technical Troubleshooting, Phone, Email, Chat Support, Software Installations and Configuration, Data Backup and Recovery, Security Protocols, Remote Desktop Tools, Ticketing Systems, Mobile Device Management, Hardware Repair and Maintenance

EXPERTISE:
ChatGPT, Canva, Google Suite (Docs, Sheets, Slides), Dropbox and Google Drive, Trello, Notion, Zoom, Skype, Google Meet and Microsoft Teams, ITIL IUpgrade to see actual info Management Processes, Service NOW, Microsoft 365 (Outlook, Word, Excel), Active Directory, Teams, WebEx, SCCM, SAP, Azure, SharePoint, Intune, MobileIron, Google Chrome, Internet Explorer, Microsoft Edge, Safari, PCs, Laptops, Printers, Routers, LAN, VPN, Windows (7, 10, 11), Citrix, IOS, Android, macOS.