As a healthcare associate, I take in calls from the providers (doctors, nurses, hospital staffs, etc) to help them submit an authorization request for the services or procedures that our members need. I also assist them redirect their other concerns to appropriate departments (like filing a claim, checking member's eligibility or benefits, etc) to give them Perfect Service.
As an associate who has a 2 year experience in healthcare industry, I am already well-equipt at giving assistance and providing information that the customer needs.
I've been a Customer Service Representative for more than 2 years, and this job becomes my passion. Passion to help, to assist, and to provide resolution or option.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.