Amazon & Shopify VA || Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 13th, 2024 (71 days ago)

Member Since

March 22nd, 2020

Profile Description

AMAZON VIRTUAL ASSISTANT
• Enrolling new listings on Early Reviewer Program
• Monitoring inventory: check for unfulfilled, slow-moving, out of stock, and units that will incur long storage fee
• SEO Keyword Research
• Fixing Stranded Inventories
• Listing Creation
• Listing Optimization
• Updating Backend Images
• Monitoring public product reviews
• Monitoring Seller Feedback rating
• Open cases thru Help channel in removing invalid Product reviews and Seller Feedback
• Get in touch with Amazon to correct listing errors
• Attend to Suppressed and Suspended listings
• Daily checking Performance Notification, Account Health, and Voice of Customer
• Front store and backend monitoring for possible listing errors
• Utilizing Freshchat customer service platform in responding to Facebook messages
• Using Zendesk in responding to buyers
• Creating promotions and coupons

SKILLS
• MS Office
• Google Suite
• Fluent in written and oral English
• Strong client relations
• Problem solving skills
• With great attention to detail
• Independent
•Assertive
• Collaborative

CONTACT INFORMATIONEmail: Upgrade to see actual info<8efe80624d780eba0c6493ec45140364>Skype: Upgrade to see actual info