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Customer Service Representative

79 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $602 USD )
10 hrs/wk ( $13.67 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
9 years of BPO experience (Production, Quality and Training
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
None
Last Active:
2020-04-05
Member Since:
2020-03-21
SKILL SUMMARY

Customer Service Representative with 9 years' experience.
Strong leadership skills.
Excellent interpersonal skills.
Have worked in two high-volume call centers.
Have been part of the Quality Assurance Team for 4 years and Training Team for 2 years.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

My experience in Office and Admin tasks were during my posts in Quality and Training.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 9 years experience in English. I have a background in English tutoring. English was a requirement in the Reports in Quality Assurance and facilitation in Training.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing

Web Development
SKILL RATING
  • Shopify

Webmaster
SKILL RATING
  • Content Management

Graphics & Multimedia
SKILL RATING
  • Print Design
  • Shirt Design
  • Video Editing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Payroll
  • Quickbooks
  • Strategic Planning

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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