Experienced and detail-oriented Data Analyst in Geochemistry with a strong foundation in technical support and customer service roles. Prior to my current position, I excelled as a Technical Support Associate, handling inbound calls, troubleshooting technical issues, and providing step-by-step solutions to customers. As a Customer Service Representative, I addressed billing concerns, upsold products and services, and consistently exceeded customer expectations. This extensive experience underscores my proficiency in communication, problem-solving, and multitasking, making me a valuable asset in both technical and customer-facing environments.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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