Virtual Assistant / Customer Support

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associate in Office Administration

Last Active

March 30th, 2024 (26 days ago)

Member Since

March 20th, 2020

Profile Description

3 years customer service in BPO - Manage large amounts of incoming phone calls, Identify and assess customers’ needs to achieve satisfaction, Handle customer complaints, provide appropriate solutions, Keep records of customer interactions, process customer accounts and file documents, Follow communication procedures, guidelines and policies.
Virtual Assistant in a digital marketing agency - Updating databases, spreadsheets, and Conducting market research Lead generation - doing b2c cold calling , meeting numbers of leads per day