Customer Service Representative I Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

March 27th, 2024 (24 days ago)

Member Since

March 19th, 2020

Profile Description

Hi there!
I am Upgrade to see actual info-An and have experience in working for 4 years as a Customer Service Representative under different accounts. During my experience, I was exposed to various workloads and was not limited to answering queries only. I have updated job knowledge by studying new opportunities and sending an update for the workflow to be more specific. I have mentored, guided, and help new hires in regard to process workflows. I have handled and studied different new queues without specific workflow and sent every opportunity observed to have the workflow be more specified. I handled healthcare, telecommunications sales and service, order support, and helpdesk.

Skills I offer:
?Customer Service: Live Chat, Email, and Phone call support
?Live Chat Customer Service
?Data Entry
?Lead Generation
?Video Editing
???Email Marketing
?Content Marketing
?Display Advertising
???Email Management
?Schedule Appointment
?Event Management
Applications/Tools, and websites I use:
?Google Sheets
?Google Docs
?Microsoft Word
?Microsoft Excel
?CRM Tools: Hubspot, Clarify
?Schedule Appointment: Calendly, Google calendar
?VoIP/Softphone: Avaya, Vonage
?Ecommerce website: Amazon, Shopee, Lazada, Shopify
?Social Media sites: Facebook, Twitter, Instagram, LinkedIn, Pinterest
If this sounds fit for your needs, I more than happy to start right away.
Looking forward to working with you soon!