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Content Writer, Virtual Assistant, and SEO Expert

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 50,000.00/month
( $974 USD )
EDUCATIONAL ATTAINMENT
Associate Degree
AVAILABILITY
40 hrs/wk
( $5.63 USD/hr )
EXPERIENCE OVERVIEW
I write, speak, and design. 2 years of Ecommerce Customer Service experience.
BASIC INFORMATION
Age:
26
Gender:
Male
Location:
City of Dasmariñas, Cavite
Tests Taken:
IQ
Score:  125

DISC
Dominance:42
Influence:42
Steadiness:10
Compliance:5

English
 C2(Advanced/Mastery)
Last Active:
2022-05-10
Member Since:
2020-03-18
SKILL SUMMARY

I am a copywriter/content writer with an obsession with an accurate and convincing copy. I have more than a year of total work experience as a writer since 2020. With excellent customer service experience under the domain of the two biggest global e-commerce, Amazon and Alibaba, 5 years of technical background in the semiconductor industry, I have underlying qualities that are rarely found in a VA.

I was a Customer Service Specialist in Umoqty.joa.kj Account under the department handling complaints and escalations with legal threats. I am not only handling Customer complaints but also providing quality assessments to CS Representatives on how they are handling Customer concerns.

Previous to that, I was trained and molded in Hcnkph.zqh as a Phone and Chat Support, from June 2019 to September 2020. I always have an "above expectation" rating for understandability from Customers and QAs.

I am also a self-taught graphic designer. I write with an aim to teach and inform, not just to be read. The goal is "utility" above all else, that is to help, educate, and convince people through words. This mindset is equally applied to my view of graphic design - to communicate information without visual barriers.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Excel
  • Quality Assurance
  • Speaking
  • Tutoring Teaching
  • Writing
  • Editing Proofreading
  • Web Content Writing
  • SEO
  • Illustrator
  • Photoshop
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription

English
EXPERIENCE

More than a year of Customer Service experience, and 9 months of content writing.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I have 9 months of experience in writing high-quality articles with a wide range of topics.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • SEO

Webmaster
SKILL RATING
  • Css
  • Html
  • Wordpress

Graphics & Multimedia
EXPERIENCE

I act as the graphic designer of our business which offers services for special events, creating posters, invitation cards, photo editting, photobooth services, etc. I can design minimalist logos as well.

SKILL RATING
  • Illustrator
  • Logo Design
  • Photoshop
  • Video Editing
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I have more than a year of Customer Service experience. Phone, email, chat, and quality assurance.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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