f4084dc01d9 20e9bd8

General Virtual Assistant/Customer Service

99 ID PROOF
Verified
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EXPECTED SALARY
Php 35,000.00/month
( $654 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.78 USD/hr )
EXPERIENCE OVERVIEW
10 years experienced in Customer Service
BASIC INFORMATION
Age:
38
Gender:
Female
Location:
Candaba, Pampanga
Tests Taken:
IQ
Score:  105
English
 C1(Advanced)
Last Active:
January 18th, 2023 (10 days ago)
Member Since:
March 17th, 2020
SKILL SUMMARY

I have worked in the BPO industry for over 10
years now. I enjoyed talking & assisting customers with their inquiries and concern.
My first job was a Customer Service/Tech Support for an Antivirus company based in the US, I helped our customers with their account, technical and product inquiries.
My second job was a Customer Service rep for a Domain & Hosting company based in Australia. I assist customer register a domain name/renew it, manage their domain management, assist with hosting and help set up their email accounts.
My third job was a Customer Service Expert for a telecom company based in the US, I assist customer with their billing, account, phone upgrade, add a line and service inquiry and other concerns.
I also have an experienced with managing a fashion online shop based in UAE. I upload and update pictures and information using Magento platform. Prepare Sales report. Attend to incoming calls and email inquiries.
Prepare the order and receipt to be sent through courier.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Research
  • Travel Planning
  • Speaking
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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