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Content Writer, Customer Service Phone Support

70 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 40,000.00/month
( $729 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.22 USD/hr )
EXPERIENCE OVERVIEW
3 years web content writer, 1 year customer service phone support
BASIC INFORMATION
Age:
43
Gender:
Female
Location:
Gapan City, Nueva Ecija
Tests Taken:
IQ
Score:  125

DISC
Dominance:36%
Influence:7%
Steadiness:24%
Compliance:33%

English
 C2(Advanced/Mastery)
Last Active:
August 15th, 2022 (5 days ago)
Member Since:
March 13th, 2020
SKILL SUMMARY

I am a content writer with more than three years of web content writing experience. I can write on different niches and can research a subject and understand it with ease. I have edited a book published on Amazon and have ghostwritten a book about the triathlon. I have published articles online.
I have been employed as a phone agent as well for a logistics company, doing inbound calls and resolving customer queries and concerns.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Research
  • Speaking
  • Writing
  • Blogging
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Web Content Writing
  • Email Marketing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked for an SEO company as a virtual assistant and I was tasked to create content as well as some organization within the company. I wrote e-mails to clients and have done e-mail management for the boss

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I'm a fluent English speaker and have been writing and speaking in the language all my life. I have three years of experience as a web content writer with many satisfied clients.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I have three years of experience with web content writing and I have written niches on fashion, travel, health, CBD, business, home improvement, and food. I was also a writer for a college admissions blog.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I have experience as a newsletter writer promoting products on the Shopify store. I was tasked to create an interesting and engaging copy that converts. I also worked as a customer service phone representative doing upselling of products and services for a radio company.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Graphics & Multimedia
EXPERIENCE

I can do some image editing and some basic designing and photo manipulation with Photoshop.

SKILL RATING
  • Photoshop

Customer Service & Admin Support
EXPERIENCE

I have one year of experience as a customer care representative handling inbound calls and customer queries. Doing upselling is also part of the job. I have done work for a logistics company and a radio company.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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