5 Years’ experience in quality risk management which developed broad knowledge of the United States bank consumer laws and regulations. Possesses high level of accuracy to detail with strong organizational, multi-tasking, and prioritizing skills. Responsible for researching, compiling, analyzing and reporting various operational data from multiple sources, including unit production, productivity and/or quality statistics. Proficient in Microsoft Offices applications – Word, Excel, PowerPoint, Outlook, OneNote and Access. Solid technical skills and exposure in database and analytical tools – Microsoft Access, SAS, Visual Basic and SQL. Creates and maintains databases, developing and performing queries both independently and at direction of management. May also define user requirements, perform user acceptance testing and/or troubleshoot systems-related operational
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