Current Employment Status:
Hired Full Time on Jul 2, 2021

Steven

Remote Admin Medical Assistant

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Overview

Looking for part-time work (4 hours/day)

at $7.95/hour ($700.00/month)

College Graduate

Last Active

October 18th, 2022 (550 days ago)

Member Since

February 24th, 2020

Profile Description

I can communicate well with clients in both written and spoken communication. I also had my share of experience in quality assurance as well as learning and development. I have also been tasked with conducting classroom training with new hires as well as facilitating event-based group discussions.

I started working in the BPO industry back in August 2010 with Teletech. I worked there as a number porting specialist for an American Telco for 17mos with a salary package of 12,500php. during my stay with Teletech, I had my share of experience being an SME after months of experience and became one of the go-to guys for the new hires for process-related queries.

After more than a year of working in the BPO industry, I figured that my pay figure needs to go up a little bit as I was also helping out with the household expenses, including a couple of my siblings studying in college. I left Teletech in February 2012 and started looking for another job and landed a role in Aegis People Support (now acquired by Teleperformance) as an Inbound Sales rep for an online Booking site for Hotels Upgrade to see actual info, and I lasted there for only 5mos as he program was only for a seasonal setup.

After my contract with Aegis ended, I signed a contract with Sutherland Global in September 2012 as a customer service representative, again with another Telco for 5mos. I did not stay there for long as I tried to venture into a different career path other than the BPO industry. enrolled me in a culinary school & tried my luck in landing a job in the culinary field after getting certified.

After my share of culinary experience (which I think is not worth mentioning as it is irrelevant to the role I am trying to land), I tried to get back to the industry in which I am more accustomed (because pay-wise, payroll in the foodservice industry is nothing to be compared to the paycheck I am getting from the BPO industry, and don't even get me started with the work hours). I got a job with iQor as a customer service representative for another Telco company based in the US, and I worked for the Prepaid section of the business. I only managed to stay there for 6mos due to the work environment, and I felt I wasn't getting that much support from my lead. I did not see any growth there.

Months after, I signed a contract with Convergys (now Concentrix) back in June 2015 for "another" Telco line of business, but this time, this client is based in Australia. the best part about it is that I get to work during the daytime. I stayed there for Upgrade to see actual info was great during the first 10mos but when the management started to demand more from their employees to the point where the incentives are close to impossible to achieve, I dUpgrade to see actual info that it was already time to leave.

I took a break from the BPO Industry for several months because I don't see myself working nights anymore after more than a year of working during the daytime, living like a normal Upgrade to see actual info November 2017, I saw an old colleague who shared a job posting for a blended account (half voice, half back office/email support). I applied for the position and got the role in December 2018. the setup was quite complicated because it was a Third-Party provider (like an agency) that was on my payroll, but the work is assigned by the company where I was recruited. that was with Collabera Technologies but I was working for Bosch Service Solutions. so I was on payroll with Collabera and working for Bosch. I stayed there for 8mos (supposedly, I should've been absorbed by Bosch on my 6th month as a regular employee but my contract with Collabera got extended) but as I was close to signing my regularization papers, an unwanted iUpgrade to see actual info happened that made us move houses which will make my travel to the office a real pain in the back. also, I might end up getting terminated due to tardiness because of the change of address so I dUpgrade to see actual info to turn the contract down & just wait for my contract with Collabera to end.

After a few months, I got another offer from Collabera for another Australian Client as a Claims consultant for a Motor Vehicle Insurance company. they assigned me to EXL and I started there back in April 2019. I'm still associated with the company as of today, and the company gave me the opportunity to do QA Roles and even Training and Development Upgrade to see actual info terms of none agent tasks/experience, EXL gave me a lot of that (though not documented).
Now, I want to be able to land a role for a home-based setup, that way, I can be with my family within the safety of our home, and at the same time provide for them.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Office and Administration » Translation

Office and Administration » Data Entry

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Basic Information

Age
33
Gender
Male
Website
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Address
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C2(Advanced/Mastery)
Uploaded ID
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