I have been a Virtual Professional for over 9 years and have handled multiple tasks:
- Customer Support for E-commerce businesses in the US and Canada.
- Client Relations Management
- Collections
- Billing
- Customer service
- Administrative and transcription skills
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- Lead Generation
- Live Chat Operator
- Market Research
- Retention
- Sales
- Team Management
- Technical Support
- Telemarketing, etc.
I am proficient with MS Office, Google Platform, Zendesk, Salesforce, Freshdesk, Gorgias, Instashop, Close, FastGem, Shopify, Slack, etc.
I am confident in my ability to make anything I put in my mind succeed. I take pride in my work and ensure that I deliver quality work. I can be trusted to go the extra mile and I do whatever it takes to get the job done.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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