Current Employment Status:
Hired Full Time on Mar 8, 2020
I'm a seasoned technical support and customer service specialist that started working in the BPO industry in 2004. I am well versed with providing support through phone calls, chat and
I hold a Bachelor's Degree in Computer Science and I studied BS Industrial and Organ
I have worked locally for big international brands in the BPO industry. I was handpicked to join the training team while being a Senior advisor, empowered as a manager, to make decisions and investigate issues presented by a customer. I provided support across all line of businesses.
I can also help you with
Research and documentation, relaying the information that I have gathered and analyzed, finishing projects within set deadlines, multitasking and time management are some of the skills that I have honed over the years and I am excited to be a part of your team!
I have more than 10 years of experience in using the English language in the corporate world. I started working when I was still in college as a part time ESL teacher. I have passed the IELTS exam as a pre employment requirement of one of the companies that I have worked with.
I am a seasoned customer service and technical support advisor who worked for various internation clients like TPG Australia, Tmobile, Hewlett Packard (desktops), Dodo, Sprint, Citibank, etc. I have a very good command of the English language and my customer service and technical support skills are superb.
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