SME | Tech Support | Market Researcher | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

September 4th, 2023 (89 days ago)

Member Since

February 20th, 2020

Profile Description

In
pursuit of the opportunities that would allow me to impart my skills and
knowledge productively, while creating a positive and professional atmosphere
among my peers with leadership and interpersonal skills.   
 
(July 11, 2022 – November 05, 2022)  
Market
Researcher (Work
at Home) Dynata Philippines Inc., 4th & 5th Floor, C55 Bldg. Realty Corp.,
Brgy. Matina Aplaya, Davao City.
As a Market Researcher, I played a vital role in driving
strategic decision-making by providing actionable insights into market trends,
customer preferences, and competitor analysis which contributed to the
company's success in identifying growth opportunities and optimizing market
positioning.
 
(March 25, 2018 - April 5. 2019)  
Tech
Support, SME (Subject
Matter Expert) Teleperformance Vertis North, Vertis North, Quezon City, Metro
Manila.    
As a Tech Support Specialist and Subject Matter Expert,
I was the frontline contact for customers, offering technical assistance and
troubleshooting for a diverse range of hardware and software issues where my
exceptional communication skills, problem-solving abilities, and
customer-centric approach was instrumental in delivering prompt and effective
support for an awesome customer experience.
 
(April 28, 2016 – November 15, 2016)     
Customer
Service Representative EGS (ALORICA), SMDC Mezza Cubao, Upgrade to see actual infosa, Cubao, Metro Manila.
As a Customer Service Representative, I was the
frontline ambassador for the company with my strong communication skills,
problem-solving abilities, and positive attitude that is dedicated to
delivering exceptional service, support and providing an outstanding customer
experience.