Front-liner of the customer service industry, for this age of IT, customers call first to resolve inquiries rather than go to a physical office which will take so much of their time. Have more than 1 year of experience in Financial industry and is currently working with a company for a medical account which contract will end on March 29, 2020. Good english conversation and writing skills, patient, with happy disposition, and thrive to deliver first call resolution.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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