I am experienced in both voice and
The programs I have knowledge of are Zendesk, Microsoft Office (Word, Excel, PowerPoint, etc.), and Google Sheets, among others. I can work under pressure, without supervision, and I have organizational skills, meaning that I can differentiate the urgency of tasks.
My 22 months in an email support company made me an expert in handling high volumes of support tickets. Additionally, that job entailed encoding data regarding the product into spreadsheets and documents, and utilizing formulas to an extent.
I majored in English for my Bachelors, and currently taking up an online postgraduate degree in Language and Literacy Education.
I had 22 months of experience in writing as I worked as an email support agent. I have not had any formal work experience with writing, apart from the academic writing I did back in university and in my online postgraduate studies in Language and Literacy Education now. I took up an exclusive program in creative writing and a few in proofreading in university.
My whole work experience is in customer service, which is why I am confident that I am an expert. I spent 18 months in a voice account, inbound calls, for a financial company in the US, and I spent 22 months in email support for a video gaming company.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.