f889dc41dd

Expert Virtual Assistant

92 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $704 USD )
30 hrs/wk ( $5.33 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
6 years in total in the BPO industry
BASIC INFORMATION
Age:
30
Gender:
Female
Tests Taken:
IQ
Score:  10
English
 C1(Advanced)
Last Active:
2020-02-13
Member Since:
2020-02-12
SKILL SUMMARY

I was given the name PMWUV which means “INDUSTRIOUS”, which really fits me. I am diligent and hard working. I always give my best and I always do it with dedication and passionately.I started as a Hotelier, I am trained to provide the best customer service to customers, before shifting career. I became a customer service representative for 2 years at VXI Global Holdings Inc. Responded to e-mails and chats attending to complaints or concerns about what we call our partners. Before turning a year as a CSR, I was promoted as a Voice tier-2 agent. Assist customers with payments and issues on their accounts. I also attended to their technical and fraud concerns. After 2 years, decided to try working from home, so I applied as an Appointment setter/ Lead generation. Did cold calling for a client in line with REAL ESTATE.  Setting appointments and seeking FSBO.  Been doing it for different types of clients for almost a year and a half. Right after short term projects, I was offered a job as a CSR that handles their Ebay/Shopify account. Providing service to customers about the products, their orders or any issues with the shipments. Also, assigned in Cataloging, updating information and pricing.I also handled an account inline with mobile device kqwsnxer. Gdalt with the cancellation of accounts, tech issue and billing issues as well. If you will hire me, you will surely never regret because I am a quick learner, flexible and a problem solver. I can work with minimal supervision and is happy to provide the best version of me.
TOOLS used:• ZENDESK• VOIP -Basic• RINGCENTRAL • TIMEDOCTOR• HANGOUTS • GOOGLE SHEETS. DOCS • MOJO DIALER-•VORTEX•PODIO•Freshdesk •LiveOps

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Personal Assistant
  • Speaking
  • Translation
  • Writing
  • Telemarketing
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 3 years in total of working as a Virtual Assistant. Handled emails, appointments, callbacks and other task assigned by my manager. I am a detail-oriented, quick thinker and have familiar with many tools, such as Hangouts, Skype, Podio Form and etc.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Recruitment Assistant
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Marketing & Sales
EXPERIENCE

I had in total of 2 years experience with Telemarketing. I have good communication skills and active listener. I have used Mojo, Vortex and Convoso as tools before.

SKILL RATING
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads

Customer Service & Admin Support
EXPERIENCE

I have almost 4 years in total experience as a Customer Service Representative. Have used Liveops, Zendesk, Freshdesk, Freshcaller and etc.

SKILL RATING
  • Customer Support
  • Email Support
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

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ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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