Overview
Looking for part-time work (4 hours/day)
at $3.00/hour ($264.00/month)
Associates degree
Last Active
January 3rd, 2024 (107 days ago)
Member Since
February 10th, 2020
Profile Description
• Second-level technical support to end-users on proprietary software and applications including installation basic usage and appropriate service level to warranty.
• Coordinated with Level 1 technical support specialists to take over calls outside their level of support.
• Utilizes Salesforce in responding to customer queries in a timely and accurate way via
• Escalated support desk tickets to Level 3 in the most crucial circumstances and after considerable time had been spent on a single ticket.
• On-boarded and trained all incoming junior tech support specialists.
• Defined and documented technical best practices.
• Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
Top Skills
Customer Support
Customer Support » Phone Support
Customer Support » Phone Support » English Speaking
Other Skills
Customer Support » Email Support
Customer Support » Technical Support
Real Estate » Appointment Setting
Design » Adobe » Photoshop
Office and Administration » Microsoft Excel
Office and Administration » Data Entry
Office and Administration » Email Management
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 32%
- Influence: 16%
- Steadiness: 31%
- Compliance: 22%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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Do OFS Just Work 24/7? An OFS WordPress Developer with Motorcycles and Tattoos
Wordpress developer, tech-savvy Aron turned his passion for coding into a lifestyle of freedom and adventure. From WordPress programming wizardry to cruising the open roads, Aron lets us into his humble home and his life.
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