Call center representative

Overview

Looking for full-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Associates degree

Last Active

June 25th, 2023 (305 days ago)

Member Since

January 23rd, 2020

Profile Description

HEALTH CARE SPECIALIST
-Responds to customer questions via telephone or chat regarding insurance benefits, provider contracts, eligibility and claims.
-Analyzes problems and provides information/solutions.
-Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
-Seeks, understands and responds to the needs and expectations of internal and external customers.

TRAVEL ADVISOR
-Plan and sell transportations, accommodations, insurance and other travel services.
-Book flight, sell hotel reservation, car transportation and collect payment.
-Use promotional techniques and prepare promotional materials to sell itinerary flight packages.
-Deal with occurring travel problems, complaints or refunds.

DATA ANALYST
-Responsible for analyzing resume of different applicants if their qualification and skills meet the standards that is being set by the client for us to be able to process and profile their resume.
-Activating mass email for the potential qualified candidates to inform them that we have a job opening that may suite their qualifications and skills for the said position.

CUSTOMER SERVICE REPRESENTATIVE
-Monitor real time queues and identify customer and restaurant owners/managers request within the business portfolio.
-Outbound calling to customer complaints and request from their email.
-Creating reports of our daily production.

LOAN OFFICER
-Analyze applicants’ financial status, credit, and property evaluation to determine loan feasibility of granting loans.
-Answering calls from applicants to obtain information for loan application and to answer questions about the process.
-Advise customers on existing loan, loan balance.
-Review loan agreement to ensure that they are complete and accurate according to policy.
-Submit application to credit analysts for verification and recommendation.
Handle customer complaints and take appropriate action to resolve them.

COLLECTION OFFICER
- Assisting customer for paying monthly bill.
-Creating payment arrangement for customer to secure their service.
-Providing credits and refunds for valued customers who been with the company for a long time.
-Assisting customers question regarding to their monthly bill.