Experienced VA with tech support, link building and outreach skills

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Associates degree

Last Active

March 19th, 2024 (37 days ago)

Member Since

January 20th, 2020

Profile Description

Equipped with years of experience in both BPO and ITO industry. I have worked as Technical Support Representative, Customer Service Representative, Sales Representative, Service Desk Analyst , Incident Manager and Escalation team.
As a Technical and Desktop support analyst, I am equipped with knowledge on Basic Network and Hardware setup and troubleshooting.
As Customer Service Representative, I have acquired the required knowledge to handle multiple types of customers ranging from tech savvy people to non tech savvy people. Which will allow me to provide assistance effectively, making it easy for both when requiring assistance for any issues.
As Sales Representative I have acquired the ability to generate leads or sales for Hewlett Packard.
Helpdesk assistance including active directory, software installation and troubleshooting, hardware support and deployment, VPN troubleshooting;POS Support ; Incident Management for High case issues and handluing customer complaints as part of the Escalation team.
Side hustle: I am a self-taught link builder for your off-page SEO needs and outreach.
Moreover, I have learned to be flexible to adapt to workplace changes
I have become a team player who knows what role to play when things need to be done involve people.
Also, I have learned to not just work hard but to work smart if you want to be on top of your game.