I'm looking for a part time job, can work at home and mainly as data entry or ema

Overview

Looking for full-time work (8 hours/day)

at $1.14/hour ($200.00/month)

College Undergrad

Last Active

July 29th, 2012 (4520 days ago)

Member Since

July 29th, 2012

Profile Description

I worked in a call center or BPO industry for more than 5 years.
I started as a Technical Support Representative on which we support Charter Account.
Under this program, we handle Internet, Cable and Phone connections and we troubleshoot if their connections are down or slow.
I was a TSR for 1 year.
After a year of being a TSR, I was promoted as a Real Time Analyst.
Main duty of an RTA is to monitor agents on call or we call it the “Queue”.
We flag agents if they are on long hold, long call and after call.
There are also admin work on which we provide reports to clients, Mangers and team leads the real time statistics of the program.
After a year of RTA, I was promoted to Scheduling analyst.
Main job of a Scheduling Analyst is to balance the current number of active employees to fit a 24/7 program.
I also do email support when I was a Scheduling Analyst.