E-com VA | Rockstar Customer Support - Logistics -Dispatcher

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 1st, 2024 (18 days ago)

Member Since

January 1st, 2020

Profile Description

I am one of the experienced customer supports that will be available for full-time positions in accordance with US time zones. I believe in meeting deadlines without sacrificing work quality.
I am a dedicated, quick learner, a team player, and a hard worker. I work best in a positive environment, but I can also work under pressure.
E-commerce Skills and Expertise
-Shopify Store Building
-Listing Curation
-Product Sourcing
-Purchasing
-Order Fulfillment

Logistics and Dispatcher Skills and Expertise
-Customer Support (Ability to take on calls. Ability to meet deadlines; handle multiple inbound phone lines, return phone calls, and maintain a positive attitude.)
-Communicate with customers about freight details, delivery or pickup times, and special handling requests.
-Manage loads on the frequent lanes
-Coordinate with all activities related to dispatching, routing, tracking, billing, and rates
-Ensure on-time delivery by tracking trucks for pick-up, and ETA for pickup and delivery.
-Handle complaints, providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
-Coordinate invoice approval process and follow up strictly after getting complete information on payment terms.

If my skills are fit for you, please contact me.

Cheers!
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