1. Zendesk proficient - I have handled different channels such as phones and
2. Microsoft Office applications proficient - I have an advance understanding in Microsoft applications such as Office, Word, Excel and Powerpoint. I have fully utilized these skills on my previous job when it comes to reporting. I am also capable in editing pictures, files, and presentation using different Microsoft Windows Applications.
3. Google online application proficient - I also have an advance understanding these applications such as Google docs and Google sheets.
4. Documentation specialist - I am knowledgeable in technical and non-technical documentation for project developments.
5. Basic knowledge in programming languages such as Java, C#, and PHP.
6. Shopify proficient - I've been handling orders using Shopify like canceling, processing a refund, and editing products.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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