Customer Service Representative, Administrative and SMM

Overview

Looking for full-time work (9 hours/day)

at $4.48/hour ($887.04/month)

Associates degree

Last Active

March 25th, 2024 (24 days ago)

Member Since

December 21st, 2019

Profile Description

Please let me start with a short and sweet personal introduction. My family and friends nicknamed me Jobs, Jobs, or Vit. I am interested in reading, writing, research, arts, and sciences.

A few projects, I am currently working on;
- learning to play the ukulele (Beginner level).
- learning the Spanish language (Beginner level).
- studying data analytics (Beginner level).
- studying Google Ads (Beginner level).

What can I bring to the table? I consider myself highly trainable due to my eagerness to Upgrade to see actual infoegrity and respect in the workplace are the values my parents taught me. I am a firm believer that taking initiative and being efficient is what make a conducive working environment not only for myself but also for my colleagues, hence, being a team player.

Through years of experience as a customer service and technical representative in the BPO industry, I have gained skills and knowledge that I can share with my future clients for business growth. I have been assigned and promoted to different roles which is a testament to how my previous employers trust my results. Additionally, I am assisting our family business' (Demolition and Construction) social media account, particularly a Facebook business page - wherein I manage auto-responses, paid ads, marketing video, and photo creation, and responses to possible leads. With the introduction of AI tools, I am immersing myself to the basics of AI tools.

Tools that I am familiar with;
- ChatGPT- IbisPaint- Krita- Reddit- Twitch- Microsoft 365 / Office- Google Suite- Canva- Photoshop CC 2019- Adobe Lightroom- Zendesk- Livechat- Amazon Connect- Freshdesk- Optus Wholesale- Aircall- Slack- Upgrade to see actual info- Salesforce- Claim Centre- Facebook Business Suite- Pinterest- Squarespace- Wix
Lastly, my competencies and skills;

Marketing
- Creating marketing materials for online
- Blog research and writing
- Social media management

Administrative Support
- Business correspondence and team collaboration
- Creating presentations and spreadsheets
- Data entry and research

Customer Service
- Maintaining and updating customer records
- Aide in business development
- Handling and resolving customer complaints

It will be a great opportunity to work with you, and together we can share business insights to reach your business goals. You can also reach me via WhatsApp, Upgrade to see actual info, or Skype. I look forward to hearing from you.