40f921db09 8ec 00dd8084

Virtual Assistant | Customer Service Representative | IT Service Desk

90 ID PROOF
Timeproof:
EXPECTED SALARY
Php 60,000.00/month ( $1,263 USD )
40 hrs/wk ( $7.18 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Virtual Assistant / Customer Service RepresentativeSales marketing / Technical Support and IT Service Desk Analyst
BASIC INFORMATION
Age:
29
Gender:
Female
Tests Taken:
IQ
Score:  125
Last Active:
2020-08-04
Member Since:
2019-12-16
SKILL SUMMARY

I am an enthusiastic and reliable individual who has 8 years of experience in providing professional and efficient high-quality service.
I have excellent interpersonal, communication and analytical skills. I am skilled in communicating with clients over the phone, email and chat. I am very flexible and I can multi-task in a fast-paced environment. 

I do have a mix of experience and paying close attention to detail.
I am accustomed to working on multiple tasks simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives.

I worked as a Sales Representative for more than 6yrs we usually deal with customers in person and over the phone, we sell our products in Malls.
I also worked as a Technical Support Representative and as an IT Service Desk Analyst for more than 5 years, we handle computers, we support customers over the phone by helping them fixing their computers any Hardware, Software, Network connectivity,  including VPN related issues. 

I should be part of your team because I am confident in any interactions with others with positive attitude where I can share my talents, experiences and I can also work patiently in any task.

I can contribute a lot with your team where I can apply my communication skills such as being a good listener which I believe one of the best ways to be a good communicator.  I also listen actively. I can do work efficiently that delivers exceptional results that could fit in beautifully and be a great addition to the team. I’m a team player but can steer the ship alone if needed.

I’m looking forward to discussing the position and my qualifications with you in more details soon, I am confident that I meet all the requirements for the position that I am applying for.

I believe in the saying that talents mean nothing, while experience, acquired in humility and with hard work, means everything.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Email Management
  • Research
  • Speaking
  • Tutoring Teaching
  • Writing
  • Instagram Marketing
  • Sales Representative
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have more than 2 years experience with Office and Admin (Virtual Assistant).

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

My first job was a Product Specialist/Promoter. I have more than 4years experience in Sales Marketing usually in malls we sell products by demonstrating it to our customers and giving them the importance of our health and beauty products. It's a little bit hard at first because you have convince them but once you get used to it you will be able to earn a lot in commission basis.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Video Marketing
  • YouTube Marketing

Customer Service & Admin Support
EXPERIENCE

I have almost 5 years experience working in BPOs. I have been with Expert Global Solutions as Tech Support Representative deals with DELL computers such as Desktops, Laptops, AIO and tablets. Helping end users to fix any software or hardware related issues. I've been with Unisys also as an IT Service Desk, we support Uniliver's employees with any basic hardware or software issues and password related issues as well. 

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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