Video Editor, Content Writer & Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $12.50/hour ($2,200.00/month)

BSE Speech & Theatre Arts

Last Active

February 2nd, 2024 (78 days ago)

Member Since

December 16th, 2019

Profile Description

Hey! My name is Upgrade to see actual info Upgrade to see actual info Jr. I am a Social Media Marketer, Video Editor, Website Designer, Content Creator & Copywriter.

I am a professional video editor with more than 5 years of experience creating videos for my clients. I made projects like Service & Product Promo Videos, Youtube Intro & Outro Videos, Tutorials, Logo Animation, TV Promotion, Audio Visualization, Stylish Photo Montage, & Real Estate Promo Video. Those are the projects that I've made but I can do just about any video edit project even those that require graphic animation. 

I am using numerous After Effects plugins so my projects will look engaging. I also have a yearly subscription to 2 curated online audio libraries. I will use it for your project without any extra cost. This would mean that you can be sure that the music I'll be using is highly appropriate to your video and equally important the music is licensed so you won't have a problem with copyright issues. I also have a subscription to stock photo library so if in case you need quality photos for your project then you don't need to pay extra because I will include them for free.

I do graphics design and copywriting for social media posts. I create summaries of articles so that when you share an interesting article related to your niche it would be much more interesting for your social media follower because there's a preview/quick summary of what you are sharing.

I also create landing pages for your service/product with copies that will hook your prospective clients.

With over 5 years of experience in the Business Process Outsourcing (BPO) industry and 2 decades of experience overall when it comes to customer service, I bring a Holistic perspective and approach when it comes to great customer support. My skills and competencies have been developed through managing people and performance across various lines of business and industries. I have experience managing teams of 15-20 full-time employees in a Business Process Outsourcing (BPO) setting and have even successfully managed teams of 75-80 employees as a Channel Operations Manager for AVON, where I received the Circle of Excellence Award in my first year despite lacking previous experience in warehousing, inventory, and logistics.
As a Team Leader in the BPO industry with more than 3 years of experience, my primary focus is on performance management, coaching and mentoring, consequence management, and ensuring high morale and engagement among my teaUpgrade to see actual infombers.One of the most significant accounts I have handled is the largest social media platform in the world. I managed a group of concierges assisting Small and Medium Businesses in advertising on our platform. This included the integration of e-commerce accounts into the platform. We supported North America, EMEA, and APAC markets through chat, email, and outbound call channels.
I am creative and flexible. You can tell me what you want to accomplish and I can do it the way you want it or you can tell me a general idea of what service you want froUpgrade to see actual info.

I take communication with all my clients very seriously. 

I run my freelance business full-time and perform all the work on my Upgrade to see actual infothing is outsourced. Once we start, I'll make sure that we have everything you need is in proper order and that we have the right expectation along the way.

For your video editing reference, the following are the tools that I am using on any given project:

Adobe Premiere Pro
Adobe After Effects
Adobe Photoshop
Explaindio

Please feel free to check my website for more information: Upgrade to see actual info