*Responsible for the detection and prevention of fraud activities while balancing customer experience and financial losses
*Performs transaction fraud monitoring and establishes contact with client/merchants,if necessary, for notification and resolution of the fraud alert.
*Monitors dispute queues and responding to chargebacks
*Monitors transactional fraud rules to mitigate card fraud
*Making decisions such as challenging the cardholders,negotiates for a merchant credit,chargebacks or taking it as a loss if all else fails.
*Defending chargebacks (both for fraud and service reason codes) for MC and VISA.
*Taking ownership and accountability of all actions made on each cardholder's account.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.