sheryll

Fraud Analyst/Chargeback Advisor/Customer Service Rep

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 13th, 2024 (20 days ago)

Member Since

December 9th, 2019

Profile Description

*Responsible for the detection and prevention of fraud activities while balancing customer experience and financial losses
*Performs transaction fraud monitoring and establishes contact with client/merchants,if necessary, for notification and resolution of the fraud alert.
*Monitors dispute queues and responding to chargebacks
*Monitors transactional fraud rules to mitigate card fraud
*Making decisions such as challenging the cardholders,negotiates for a merchant credit,chargebacks or taking it as a loss if all else fails.
*Defending chargebacks (both for fraud and service reason codes) for MC and VISA.
*Taking ownership and accountability of all actions made on each cardholder's account.

Basic Information

Age
47
Gender
Female
Website
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Address
Marikina , Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 30
Influence: 42
Steadiness: 7
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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